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Shipment in 2-4 working days from order confirmation (excluding customised articles). See the shipping section for more information.

Returning purchased products is allowed within 14 days after delivery. Read our return policy for more information.

Do you need assistance? Contact us by phone at (+39) 041/8380061 or by e-mail at: customercare@elisabettafranchi.com Service Monday to Friday from 09.00 to 13.00 and from 14.00 to 18.00.