Italiano

English

French

German

Spanish

Dutch

Polish

Russian

Italian

Blog

Global Catalog

<p>Shipment in 2-4 working days from order confirmation (excluding customized articles). See the <a href="/shipments">shipping</a> section for more information.<br /><br /><strong>All orders placed by 20/12/2024 can be can be returned until  08/01/2025.</strong></p> <p>Read our <a href="/returns-and-refunds">return policy</a> for more information.</p>

Shipping and Returns

Do you need assistance? Contact us by phone at <a href="https://api.whatsapp.com/send/?phone=390419690587&text&app_absent=0">(+39) 041/8380061</a> or by e-mail at: <a href="mailto:customercare@elisabettafranchi.com">customercare@elisabettafranchi.com</a><br />  Service Monday to Friday from 09.00 to 13.00 and from 14.00 to 18.00

Customer Care

name

brand

national_identification_number

vat_number

destination_code

company_name

pec_email

registered_office

We are at your disposal with a dedicated customer service. For any information, problem or request do not hesitate to write or call us!

Contacts | Elisabetta Franchi Online Boutique

Offers worldwide assistance 24 hours a day, seven days a week. Please note, we may monitor or record your communications for training and quality control purposes.

Can we help ?

firstname

lastname

email

password

passwordConfirm

Quiz

Elisabetta Franchi

Storelocator

Discover the open positions to work in our company and submit your application through the form on this page.

Job Opportunities | Elisabetta Franchi Official Online Shop

Account

New Address

Edit Address

Address Book

CVC / CVV

CVC / CVV (optional)

Expiry date

Card number

Invalid security code

Payment failed

Redirect failed

Payment refused

Error

Bank

Thank you for your purchase, please use the following information to complete your payment.

Black Card

Elisabetta Franchi recommends

You have selected: {{taken}} on {{offered}}

Complimentary shipping and returns

Cart

Reward points

Reward Points

Order summary

Page

Select your country from the list, this will ensure the correct prices, currency, and shipping costs for your area.

Shipping to a different location?

Select your delivery location:

You're shipping to

Select a language

Shopping bag {items, plural, =0 {is empty} =-1 {} other {({items})}}

Thank you for your order! {orderId, plural, =-1 {} other {Your order id is <strong>{orderId}</strong>.}} Confirmation has been sent to your email{email, plural, =-1 {.} other { <strong>{email}</strong>.}}

Your order has been successfully placed.

Checkout

Client

Clients

Max comparable products number

Compare Your Products

Elisabetta Franchi is at your disposal for any information request. Fill out the form and contact our customer service.

Contact Us: form | Elisabetta Franchi

Contact Us

Do you need assistance? Contact us by phone at +39 (0)41/8380061 or by e-mail at: customercare@elisabettafranchi.com. We are at your disposal Monday to Friday from 09.00 to 13.00 and from 14.00 to 18.00

Contact us

Country Picker | {metaTitle}

Promo code

Custom options

Create new return for order

Credit memos

Dashboard

Invoice

Latest Quotes

Customer

Order number

Order

My Orders

Orders & Returns

Out of stock subscriptions

Stored Payments

Change Password

Edit account information

Profile

Return number

My Returns

Returns

History Balance

Invite a friend

Sales Agents

Your Quote

Quotes

Shipment

Features

Filters

Find us near you

Choose one of the following options

Need help?

Follow Brand Name

Recover your password

Please enter your email address and click SEND. We'll send you a link to reset your password.

Forgotten your password?

Title

Join our world and get inspired by the latest arrivals!

Be the first to discover the latest news, collections and exclusive promotions from the world of Elisabetta Franchi.

Subscribe to the Newsletter

Allowed Extensions files *.jpg, *.png, *.bmp, *.pdf, *.mp4

Upload the picture of your product

Gift cards

Personal Message

Gift Option {giftOptionSelected}

Gift wrap

Check Giftcard status and balance

Enter gift card code

Don't have your profile? Create one right now. You only need a few clicks to benefit from all the advantages of your subscription!

Not registered?

Your Order

Check your Order / Request a return

Your Return

If you have not an account, please click here to check your order details:

Guest

Sign In

Log in to your Account.

Sales Agent Login

Log in

You have {itemsCount} {itemsCount, plural, one {item} other {items}} in your Shopping Bag

Cart items

Our Customer Service is available from Monday to Friday, from 9.00 a.m. to 1.00 p.m. and from 2.00 p.m. to 6.00 p.m

Need Help?

New return

Sign up now for the newsletter to get special previews of the new collections and to benefit from product promotions. Enjoy an exclusive 10% discount on your first order (cannot be combined with other promotions underway).

Sign up for the newsletter

404 Not Found

Price information

We can send you an email when it’s available again.

Is your size not available?

Orders

Subscriptions

Subscribe to back in stock notification

Pay by link

Summary

Pick up in store

Shop the look

About this product

You definitely should buy one of these products.

Yei! The quiz is over.

Find out about our quiz

Quote

Sign Up

it only takes a few clicks to enjoy all the benefits of the loyalty programme!

Register

Complete your look

Reset Password

New password

Return

Review this product

Reviews

Recent invitation

{points, plural, =0 {Start earning points!} other {Congratulations!}}

Loyalty program points

Invitation code

Sales Agent

Search - {searchTerm}

Search

Maybe you were looking for:

Selected Store

Share

My Shareable Quote

My Wishlist

Shareable Quote

Shared Wish List

Sitemap

Pages

Store Locator

Search your store

Payments

Use our store locator to find a Elisabetta Franchi store near you where you can select and view all our clothes and accessories collection.

Store Locator: find your nearest Elisabetta Franchi store | Elisabetta Franchi

Pickup in store

Below are the measurements of the Elisabetta Franchi garment

Please be advised that changing your location while shopping will remove all contents from shopping bag.

You are browsing {currentGroupName} site, but it appears you are located in {currentCountry}. How would you like to proceed?

Select your country

Size guide

Choose your size

Sign in or register to save your wishlist

Wish List

You have {itemsCount} {itemsCount, plural, one {item} other {items}} in your Wish List

Wishlist

Allowed Extensions files *.pdf

Upload your CV

We are always looking for passionate, dynamic and distinguished individuals. If you believe you have these characteristics and feel ready to embark on a path of growth within our world, choose your area of expertise and send us your application.

Work with us

Leather Derby shoe with platform

Leather Derby shoe with platform

Abraded leather Derby shoe with thick rubber lug sole. It features leather loops with silver metal logoed rivet.

Suede flats with shield flap

Two-colour logo leather sneakers

Flocked mesh flats

Shield leather sneakers

Nappa leather flats with jacquard elastics

Calfskin leather Derby shoes with flap